Infrastructure Information Management

Whether you are running a bank or providing telecommunication services, your orgnization understanding of the running systems supported by your infrastructure is more critical than ever.

On the other hand, infrastructure technology is constantly changing. With the new technology, business will be able to provide new services to generate new revenue streams. However, there is a missing alignment of the infrastructure operation and IT.

The key question is: do you know which systems or business products run on a particular infrastructure? Does your infrastructure has enough capacity to support new business products and services?

The Solution: Infrastructure-to-Service Design

One of the critical areas ignored by an organization is the infrastructure planning. When a new project is commissioned, an activity must be specified for the infrastructure-to-service design, then during the course of the project, network-savvy planners and designers can directly implement those activities.

During the course of operation, as business needs change and as new products need to be released to drive market demand, an automated solution must be able to connect IT and the infrastructure operation seamlessly.

Benefits

• Break-down the operation ´silos´ from IT to infrastructure operation and management
• Increase the support capability for the business that constantly demand ´speed-to-market´
• Reduce human errors in provisioning of new infrastructure equipment in the network

A Consolidated ´Time-Spanning´ View of Your Infrastructure

Our solution provides a consolidated ´time-spanning´ view of the network and the supporting infrastucture allowing planning to see the infrastructure and services not just as they are today, but also at any stage in the past or the future.

Comprehensive Validation of System Requirement and Existing Infrastructure

Our solution provides extensive validation of all infrastructure-to-service design, helping to ensure that you never create invalid designs or compromise data integrity. Any designs must adhere to vendor specification for the equipment used, network connectivity rules, and all of the standard objects naming (such as nodes, equipment and connectivity).

The validation checks operate at both the technology and business process level, and are fully configurable to support and enforce the unique requirements of each service provider organization. These include the followings:

• Extension of any database schema via our solution product meta-data
• Creating of time-managed custom attributes for all data objects representing the infrastructure equipment